Rental Polcies (PDF format)
For Reservations Call 800-757-2121
Our office hours are 8:30 am to 4:30 pm, Monday to Saturday We are looking forward to your visit to Navarre Beach along Florida’s famed Emerald Coast. We offer the following information to help you plan your trip.
Navarre Beach is located between Pensacola & Ft. Walton Beach, on Hwy 98 . If arriving from the west on I-10 (Mobile, Louisiana, Texas, Arkansas, etc.) There may be construction on Hwy 87 (exit 31 old exit 10). An alternative route is to exit I-10 at exit 22 (old exit 7), ( Hwy 281 South), across the Garson Point Bridge, toll bridge. You will intersect Hwy 98 at the Super Wal-Mart, 10 miles west of the Navarre Bridge. Turn left at this intersection. This route will also allow you to avoid traffic between Pensacola & Gulf Breeze. Cross the Navarre Beach Bridge, turn right at the stop sign.
Check in NO EARLIER THAN 2:00 p.m.
Since refrigerators are not available prior to check in time, you may want to plan grocery shopping near check-in time
Check out: No later than 10:00 a.m..
Method of Payment at Check-In (U.S. Funds Only) Travelers checks, Master Card or Visa or cash may be used for payment. We do not accept American Express or Discover. Personal checks are only accepted from guests who have paid an advance rent deposit. All personal checks must be accompanied with proper identification of the party whose name and signature appears on the check No keys will be issued until all rent and security deposit is paid. We want everyone to enjoy the beach as soon as possible, so please keep this in mind if members of your party are arriving prior to the party responsible for balance due.
SECURITY DEPOSIT – A Master Card or Visa will be required for Security Deposit. At check in your credit card will be imprinted and signed by you. In the event damage is discovered, or form of rent payment is invalid, you will be notified by mail within 10 days of check out. Otherwise credit card slips are shredded within 10 days of check out.
CANCELLATION POLICY -Since each unit is individually owned, no advance rent can be refunded or transferred if reservation is cancelled or a change of units is made within 30 days of check in. A change of units within 30 days of check in must be treated as a cancellation. A cancellation fee of 10% of the advance rent will be collected on all cancelled reservation. RESERVATIONS CANCELLED WITHIN 30 DAYS OF CHECK IN WILL FORFEIT FULL ADVANCE RENT.
UNIT OCCUPANCY-Families only-the occupancy of each unit is limited to the number of guests advertised. This is the maximum number of guests permitted, including children. All occupants are subject to eviction, with forfeiture of all rents and security deposits if unit occupancy is over allowed limit. NO GROUPS ARE ALLOWED. NO WEDDINGS ARE ALLOWED AT OR IN ANY OF OUR RENTAL UNITS. If you are planning a large party we will be happy to help you locate accommodations. Units cannot be used for this purpose. Chaperoned groups are prohibited.
PARKING – You will be issued a parking permit upon check in. Maximum 2 automobiles per unit. Arrangements for parking of additional vehicles must be made in advance of occupancy. Motor homes, or boat trailers are not allowed at Emerald Surf.
PETS – are never allowed in any unit. If Pets are discovered during occupancy, guest is asked to vacate property and will forfeit all rent and Security Deposit. If evidence a of pet is discovered after departure, full security deposit will be forfeited. Additional damages may be claimed.
WHEN YOU LEAVE - check out time is no later than 10:00 A.M. Please remove all trash from unit and place in dumpster. Wash all dishes. If additional personnel are required to ready the unit for the next guest, an extra cleaning fee is charged to departing guest. PLEASE RETURN KEYS TO CHECK IN LOCATION.
WHAT TO BRING- All accommodations are privately owned and furnishings reflect the taste of the individual owner. Bed linen, essential dishes and basic cooking utensils and one towel per person are provided in the unit for the entire stay. You may want to bring wash cloths, extra towels, or specialty Cooking items. CHARCOAL GRILLS ARE PROVIDED FOR YOUR USE IN THE PARKING AREA. FLORIDA LAW PROHIBITS GRILLS ON BALCONIES.
SHOPPING- Convenience stores are located on the Beach. For major shopping there are large grocery stores and shopping centers within 10 miles. REMEMBER- when purchasing groceries needing refrigeration, no refrigerators are available prior to check-in time. ATM machines are plentiful in our area. Most merchants accept major credit cards, but do not accept personal checks
Hurricane Evacuation and Refunds-We endeavor never to have stormy weather at Navarre Beach, however, in the event of a storm, which results in a mandatory evacuation by a government regulatory authority, refunds will be pro-rated for the period of the evacuation only.
Substitution -If, due to unforeseen circumstances, a unit becomes unavailable, we reserve the right to substitute comparable accommodations without notice or liability. When comparable accommodations are not available, guest will have the option of selecting from available properties at the published rate or receiving a complete refund of the reservation deposit.
Accommodations – all rental accommodations are furnished and decorated to each owner’s individual taste. No furnishings will be replaced or changed unless damaged. Please note that, even though refunds are not given for equipment, TV, or Appliance failures, we like satisfied guests and every effort will be made to keep appliances and equipment in working order.
Note: Rental agents represent properties to the best of their ability, and assume no liability for errors, omissions, or owner changes.